Stay away from Viking refrigeration products. They are expensive and bad quality.
My refrigerator is imes, with no support from Viking other than telling me to contact local service providers, who are also expensive. During latest repair i found that there recently was a door hinge recall, which i had previously had to repair (the door is ~ very heavy, it broke and nearly fell onto my youngest daughter). When i called Viking to get reimbursed for those costs now that they acknowledged the flawed design, they reply was basically "too bad" and afford no assistance of any kind.
I have owned lots of refrigerators in my life and never once had a defroster element break, door hinge break, door gaskets break, etc. Do not buy these products.
Product or Service Mentioned: Viking Range Range.
Monetary Loss: $3.