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Viking Range - Dishonest advertising and sending dented products
I bought Viking appliances set thinking I am buying something top of the line. What a disappointment. Their customer service doesn’t care to make it right. Dents - a lot of them. Design flaws are hidden in their online advertising. I got a stove with big holes and they...
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1.0
I didn't like
  • Quality of product
  • Poor product quality and customer service
  • Customer service
#1398116
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My Viking Range starting rusting after 18 months post delivery. I called the company and was told two things: A) It is cosmetic and we don't cover it, but try using rust remover. B) We will send you the replacement bullnose head at a 25% discount, but I have to pay for...
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2.6
#1386756
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My refrigerator which cost $8600. has a hinge recall. Servi man said doors fall off and one lady had her toe chopped off when it happened. So I called and ordered the part from the recall center n 7/26/18. They sent the wrong part two weeks later. They select the part...
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Anonymous
Anonymous

You know it has a problem. Forewarned is forearmed. Don't let your child mess with the stove ; and I don't know any old people who cook much.

1.6
I didn't like
  • Recall parts not available
#1336013
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Viking Range - $2000 knob!!!!

My brand new Viking range, the main *** for setting oven temperature falls off, the steel post just snapped in half. Can’t just buy a new *** no!! Have to buy a new motherboard with *** $1000!!! Then the new motherboard doesn’t work with the main range motherboard so another new motherboard for 986$. All this expense for a stupid broken knob!!!!! C’mon Viking
1.8
Details
Ease of Use
Price Affordability
Style and Design
Value for money
#1327569
Reply to reviews
$21,516. That is the amount that we paid on Halloween day in 2010 for a Viking appliance package that included a dual fuel range, built-in refrigerator, dishwasher and beverage center. I can honestly say that it was the singularly worst purchase decision I have ever...
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1.4
#1294190
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We bought a house last year that has a Viking stove. Within a few months of moving in, one of the burners as well as the oven stopped working correctly. I live in Southern York County, PA, near the Maryland line (40 minutes from Baltimore, 40 minutes from Harrisburg)...
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1.0
I didn't like
  • Poor product quality and customer service
  • Functionality
  • Quality of product
#1292573
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Having Viking Professional refrigerator VCFF036 for 10 years. After first 4 month of use, I noticed that my hardwood floor around this refrigerator went up and found a water leak from the basement ceiling. Called Viking, they sent technician and I was told that...
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1.5
I didn't like
  • Quality of product
#1270840
Reply to reviews
Viking Range - Service of replacing parts
Viking Range - Service of replacing parts
Viking Range - Service of replacing parts
Viking Range - Service of replacing parts
Heat leak from oven door from date of purchase, Had the door replaced first year because of heat leak that made knobs to hot to touch. The Range is 7 years old and the door has never been sealed right from day one until the guarantee ran out and I was stuck with it....
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Anonymous
Anonymous

same problem for me

Anonymous
Anonymous

Had the same issues with the same results. Never purchase any Viking product again

1.0
#1213027
Reply to reviews
Our Viking, "Professional" French door oven went out TWICE the first 6 months we had it. We have had the refrigerator just over a year, and now it doesn't work. The Viking people did come out to repair the oven, but I still don't think it works as well as it should....
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#1118477
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It is now August 8, 2017. I originally made a call for service on June 15, 2017. The problem is still unresolved. I wrote an email to the Regional Manager asking for help in getting the refrigerator repaired. He did not respond. I wrote a letter to the corporate office...
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2.9
I liked
  • Look of product
I didn't like
  • Poor product quality and customer service
#1084848
Reply to reviews