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Viking Range - Service of replacing parts
Viking Range - Service of replacing parts
Viking Range - Service of replacing parts
Viking Range - Service of replacing parts
Heat leak from oven door from date of purchase, Had the door replaced first year because of heat leak that made knobs to hot to touch. The Range is 7 years old and the door has never been sealed right from day one until the guarantee ran out and I was stuck with it....
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Anonymous
Anonymous

Had the same issues with the same results. Never purchase any Viking product again

1.0
#1213027
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Our Viking, "Professional" French door oven went out TWICE the first 6 months we had it. We have had the refrigerator just over a year, and now it doesn't work. The Viking people did come out to repair the oven, but I still don't think it works as well as it should....
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#1118477
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It is now August 8, 2017. I originally made a call for service on June 15, 2017. The problem is still unresolved. I wrote an email to the Regional Manager asking for help in getting the refrigerator repaired. He did not respond. I wrote a letter to the corporate office...
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2.9
I liked
  • Look of product
I didn't like
  • Poor product quality and customer service
#1084848
Reply to reviews
We purchased a built-in Viking All Refrigerator. In seven years, we have had to have it repaired seven times including a complete sealed system replacement. As I write this review, we have ice chests in the kitchen trying to salvage the remaining food. We woke up to a...
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1.6
I didn't like
  • Quality of product
  • Poor product quality and customer service
#1070570
Reply to reviews
i have bought viking appliances from pacific sales and they were not working since day one. The dishwasher and stove we purchase have been giving us a lot of problems. We are going to contact viking direct to see if they can help solve the issue we are having on the...
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1.0
I liked
  • Worse ever
I didn't like
  • Functionality
#1059649
Reply to reviews
I've had persistent problems with my Viking dishwasher. Both with poor drying and a water sensor error called "Huba Disconnect Error" according to the manual. I've had 2 different repair persons out, each with temporary fixes. Now, the issue has happened again and...
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1.2
#1033963
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Short Review on April 11, 2017

Burners won't regulate as they should.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1033143
Reply to reviews
To all prospective customers: It is very simple - you should avoid this company - they have no ethics and they don't care about their customers or the quality of their authorized service providers. They acknowledge that the products they were making for years are junk...
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2.4
I liked
  • Look of product
I didn't like
  • Quality of product
  • After sales service and durability
#923521
Reply to reviews
If you are looking to purchase a large expensive paper weight, any Viking range will do. If you actually plan to use one of these over-priced monsters, stay away. They are poorly made. They will cost you in constant repairs. Truth is, Viking is a sham of a company....
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Anonymous
Anonymous

That's the truth. We could have bought two refrigerators on what we have spent in repairs.

#924824
Reply to reviews
Dear Tim Tyler ( VIKING CORP. DIR OF MARKETING) We have run out of options other than to contact you, a senior person, in the US. You may be interested to know how utterly appalling your support facility is in the UK. We have been requesting advice, a call back, and...
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1.8
Hartlebury, Worcestershire
I didn't like
  • Customer service
  • After sales service and durability
#897235
Reply to reviews