Heat leak from oven door from date of purchase, Had the door replaced first year because of heat leak that made knobs to hot to touch. The Range is 7 years old and the door has never been sealed right from day one until the guarantee ran out and I was stuck with it....Read more
Our Viking, "Professional" French door oven went out TWICE the first 6 months we had it. We have had the refrigerator just over a year, and now it doesn't work. The Viking people did come out to repair the oven, but I still don't think it works as well as it should....Read more
It is now August 8, 2017. I originally made a call for service on June 15, 2017. The problem is still unresolved. I wrote an email to the Regional Manager asking for help in getting the refrigerator repaired. He did not respond. I wrote a letter to the corporate office...Read more
We purchased a built-in Viking All Refrigerator. In seven years, we have had to have it repaired seven times including a complete sealed system replacement. As I write this review, we have ice chests in the kitchen trying to salvage the remaining food. We woke up to a...Read more
i have bought viking appliances from pacific sales and they were not working since day one. The dishwasher and stove we purchase have been giving us a lot of problems. We are going to contact viking direct to see if they can help solve the issue we are having on the...Read more
I've had persistent problems with my Viking dishwasher. Both with poor drying and a water sensor error called "Huba Disconnect Error" according to the manual. I've had 2 different repair persons out, each with temporary fixes. Now, the issue has happened again and...Read more
Short Review on April 11, 2017
Burners won't regulate as they should.
To all prospective customers: It is very simple - you should avoid this company - they have no ethics and they don't care about their customers or the quality of their authorized service providers. They acknowledge that the products they were making for years are junk...Read more
If you are looking to purchase a large expensive paper weight, any Viking range will do. If you actually plan to use one of these over-priced monsters, stay away. They are poorly made. They will cost you in constant repairs. Truth is, Viking is a sham of a company....Read more
Dear Tim Tyler ( VIKING CORP. DIR OF MARKETING) We have run out of options other than to contact you, a senior person, in the US. You may be interested to know how utterly appalling your support facility is in the UK. We have been requesting advice, a call back, and...Read more
I didn't like
- Customer service
- After sales service and durability
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