Not resolved
Customer service
Product or Service Quality
Value for money

Heat leak from oven door from date of purchase, Had the door replaced first year because of heat leak that made knobs to hot to touch. The Range is 7 years old and the door has never been sealed right from day one until the guarantee ran out and I was stuck with it.

Over time the rubber on the knobs got damaged from the heat and I called for replacements. Was told I had to buy the whole *** that you could not buy the rubber *** covers, So that meant spending hundreds of dollars for new knobs rather than buying the covers for maybe $10.00, Spend $3500.00 for a range and they wont sell a $10.00 Item Viking is the worst company that I have ever dealt with in my 82 years. Would never advice anyone to purchase a Viking.

Anyone with the same problem would be to purchase # 219 or #220 O Rings and put 4 on each *** rather than buying new *** at a over inflated price. What makes a person sick is they get a huge tax reduction to pad their profit and gouge the public

Product or Service Mentioned: Viking Range Range.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

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same problem for me


Had the same issues with the same results. Never purchase any Viking product again

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