Heat leak from oven door from date of purchase, Had the door replaced first year because of heat leak that made knobs to hot to touch. The Range is 7 years old and the door has never been sealed right from day one until the guarantee ran out and I was stuck with it.
Over time the rubber on the knobs got damaged from the heat and I called for replacements. Was told I had to buy the whole *** that you could not buy the rubber *** covers, So that meant spending hundreds of dollars for new knobs rather than buying the covers for maybe $10.00, Spend $3500.00 for a range and they wont sell a $10.00 Item Viking is the worst company that I have ever dealt with in my 82 years. Would never advice anyone to purchase a Viking.
Anyone with the same problem would be to purchase # 219 or #220 O Rings and put 4 on each *** rather than buying new *** at a over inflated price. What makes a person sick is they get a huge tax reduction to pad their profit and gouge the public
Product or Service Mentioned: Viking Range Range.
Reason of review: Damaged or defective.
Preferred solution: Let the company propose a solution.