We bought a house last year that has a Viking stove. Within a few months of moving in, one of the burners as well as the oven stopped working correctly.
I live in Southern York County, PA, near the Maryland line (40 minutes from Baltimore, 40 minutes from Harrisburg) yet there is NO ONE who services Viking ranges anywhere near me. I have contacted Viking numerous times and they are no help at all.
Now we have to buy a new stove. Why would anyone want a Viking range that is unable to be fixed when something goes wrong???
I will never buy a Viking - awful customer service and defective, expensive appliances.
Product or Service Mentioned: Viking Range Range.
Reason of review: Poor customer service.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.
I didn't like: Poor product quality and customer service, Quality of product, Functionality, Customer service, After sales service and durability.