I purchased an oven and gas cooktop from an appliance company. On both the cooktop and the oven, the letters indicating hi/low/start that are black font on the stainless steal do not stay and fade off in about 1 1/2 years.
The company does not stand behind their products and I was told that since the item is out of warranty, they will not fix it.
I ask how can the letters come off? Shouldn't this be made with material that can withstand the heat? They will not even talk to me now that the item is out of the warranty period.
This is rotton. I will never again buy a Viking product. The knobs now have no markings where to "light" or high/low/med setting and you have to guess at what setting you are wanting.
Shame on you Viking for charging for a Mercedes and getting a Volkswagon!!!
Product or Service Mentioned: Viking Range Range.