McNichol's Repair "service".
Sadly they are still in business. They have moved.
Rude, arrogant, and condescending. May be a family business because no one else would hire these guys. I needed a tiny part for my $125 Viking Hand blender. We even had a discussion as to the word "blender" vs." mixer", though I carefully read the name of the product from Viking's handbook.
He would constantly talk over me, answering questions I hadn't asked. I realize now, from reviews, that Viking Products are not very good, but it was SO expensive for a "hand blender".
I had hoped to get more than a year's usage-weekends only! Unfortunately Viking adds to their disappointing products by using a company that hires impatient, discourteous employees who hang up on you after stating "You're not welcome here."
Review about: Viking Range Range.
Monetary Loss: $125.